Terms of Service

1) Acceptance of These Terms

These Terms of Service ("Terms") govern your access to and use of the toqrvaliq website and training information provided by toqrvaliq Education LLC ("toqrvaliq", "we", "us", or "our"). By visiting this website, submitting a registration or contact form, or otherwise using the site, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference.

If you do not agree with these Terms, do not use the website. You must be at least 16 years old to use this website. If you are under 18, you represent that you have permission from a parent or legal guardian and that they have reviewed and agree to these Terms on your behalf.

2) Educational Content Disclaimer

This website provides educational content and training related to electric scooter sales and retail practices. Content is designed to support professional development in areas such as product knowledge, customer experience, sales conversations, retail operations, and industry trend awareness. It is not legal advice, compliance advice, or a guarantee of sales performance.

Individual outcomes may vary based on many factors, including store context, product assortment, local rules and regulations, operational constraints, and implementation quality. Any examples referenced on the site are illustrative and are provided to explain typical training applications, not to promise results.

We are an independent education provider. We do not represent, endorse, or claim affiliation with any electric scooter manufacturer. You agree not to interpret the website as an official channel of any brand or as a manufacturer-authorized certification program.

3) Service Description and Availability

The website describes training programs and provides informational materials intended to help prospective learners understand our curriculum and enrollment process. Registration forms on this website are used to request enrollment information and next steps; they do not by themselves create a binding purchase or guarantee placement in any program.

We may update, change, suspend, or discontinue any part of the website at any time, including program descriptions, learning materials, and the way we deliver content. We may also impose reasonable limits on access to specific areas to protect security and site stability.

4) Acceptable Use

You agree to use the website responsibly and only for lawful purposes. In particular, you agree that you will not:

• Attempt to gain unauthorized access to any part of the website, other accounts, or related systems.
• Probe, scan, or test the vulnerability of the website or bypass any security or access controls.
• Use any automated means (including bots, scrapers, or crawlers) to access the website or to extract content without our prior written permission.
• Submit false, misleading, or impersonating information in any registration or contact form.
• Upload, transmit, or distribute malware, phishing content, or any code intended to disrupt or harm systems or users.
• Interfere with the normal operation of the website, including by overloading, flooding, or sending unusually large requests.
• Use the website in a manner that violates applicable sanctions, export controls, or other laws restricting access from certain regions.

We may suspend or block access if we reasonably believe these Terms have been violated or if use presents a security risk.

5) Intellectual Property

All website content, including text, training descriptions, curriculum outlines, design elements, and any materials made available through the site, is owned by toqrvaliq Education LLC or its licensors and is protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to access and use the website for your personal or internal business evaluation of our training services. You may not copy, reproduce, distribute, publicly display, create derivative works from, or otherwise exploit website content without our prior written permission, except where such use is permitted by law.

6) Third-Party Services and Links

The website may reference or link to third-party services (for example, a maps provider or external resources) for convenience. We do not control third-party websites and are not responsible for their content, availability, or practices. Your use of third-party services is governed by their own terms and policies.

7) Disclaimer of Warranties

The website and its content are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any content. Any reliance on information provided through the website is at your own risk.

8) Limitation of Liability

To the maximum extent permitted by law, toqrvaliq Education LLC will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business interruption arising out of or related to your use of (or inability to use) the website, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by law, our total liability for any claim arising out of or related to these Terms or the website will not exceed the greater of (a) the amount paid by you to us in the 12 months preceding the event giving rise to the claim, or (b) EUR 100.

Some jurisdictions do not allow certain limitations of liability. In such jurisdictions, the above limitations apply to the fullest extent permitted by applicable law.

9) Indemnification

You agree to indemnify and hold harmless toqrvaliq Education LLC and its affiliates, officers, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to (a) your use of the website, (b) information you submit through forms, or (c) your breach of these Terms.

10) Force Majeure

We are not liable for any failure or delay in performance resulting from events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, pandemics, governmental actions, internet outages, cyberattacks, or failures of hosting or cloud providers.

11) International Use

The website is operated by toqrvaliq Education LLC. We make no representation that the website or its content is appropriate or legally available for use in every jurisdiction. You are responsible for complying with local laws and rules that apply to your access and use.

12) Governing Law and Venue

These Terms are governed by the laws of the Czech Republic, without regard to conflict of law principles. Any disputes arising out of or related to these Terms or the website will be subject to the competent courts located in Prague, Czech Republic, unless mandatory consumer protection laws provide otherwise.

If you are a consumer residing in the European Union or the United Kingdom, you may also benefit from mandatory provisions of the consumer protection laws of your country of residence, where applicable.

13) Dispute Resolution

Before starting formal proceedings, you agree to contact us and provide a brief written description of the issue, allowing at least 30 days for an informal resolution attempt. This step often resolves misunderstandings around enrollment communications, content scope, or data requests quickly and cleanly.

14) Termination

We may suspend or terminate your access to the website at any time if we reasonably believe that you have violated these Terms or if your use creates a risk to site security or other users. Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and other provisions that by their nature should survive will survive termination.

15) Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

16) Entire Agreement

These Terms, together with the Privacy Policy and the Cookie Policy, form the entire agreement between you and toqrvaliq Education LLC regarding the website and supersede any prior or contemporaneous communications on the same subject.

17) Assignment

We may assign or transfer these Terms (in whole or in part) to an affiliate or successor in connection with a business transfer, merger, acquisition, or asset sale. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

18) No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that provision later. Any waiver must be in writing to be effective.

19) Modifications to These Terms

We may update these Terms from time to time. Changes are effective 14 days after posting unless a change is required by law or addresses an urgent security issue, in which case it may take effect sooner. The "Last Updated" date at the top of this page indicates the most recent revision.

20) Electronic Communications

By using this website and submitting forms, you consent to receive communications from us electronically (for example, by email). You agree that electronic records and notices satisfy any legal requirement that such communications be in writing.